MediaBuying.ai

Refund Policy

Last Updated: March 2, 2026

IMPORTANT NOTICE: This Refund Policy constitutes a binding legal agreement between you and Mac & Company Research LLC (the “Company”). By purchasing any product or service, you agree to be bound by these precise terms.

1. Media Buyer QuickStart (60-Calendar-Day Conditional Guarantee)

The Company offers a 60-Day Money Back Guarantee exclusively for the “Media Buyer QuickStart” program.

A. “No Questions Asked” Standard:

Consistent with our advertising, you are not required to prove “usage” or provide a specific reason for your refund request provided that you strictly adhere to the Request Window and Procedure defined below.

B. Precise Definition of the “Refund Window”:

  • Start Date: The refund window commences on the Date of Purchase at the exact timestamp recorded by our payment processor.
  • Expiration Deadline: Your refund request must be received by our server before 11:59:59 PM Eastern Time (ET) on the 60th calendar day following the Date of Purchase. “Calendar Days” includes weekends and holidays.
  • Example: If you purchase on Jan 1st, the deadline is March 2nd at 11:59:59 PM ET.

C. Mandatory Refund Procedure:

To trigger a valid refund claim, you must:

  • Send an email to priority@mediabuying.ai from the purchase email address.
  • Use the subject line: “QuickStart Refund Request”.
  • Note: Requests via social media or phone are invalid.

D. The “Blacklist” Consequence:

By exercising this refund right, you agree to be permanently blacklisted from all future Company products. Your access to the LMS and community will be immediately terminated.

2. Meta AI Accelerator (365-Day “Profit Warranty”)

A. Eligibility:

This “Profit Warranty” (also referred to as the “200% Money Back Guarantee”) applies EXCLUSIVELY to clients who meet ALL of the following criteria:

  • Purchased the program via the One-Time Payment Option ($995).
  • Are in good standing (no disputes/chargebacks) at the time of the request.
  • Have NOT claimed the “$250 Cash Back Bonus” (claiming that bonus waives this warranty).

EXCLUSION: Clients who enrolled via a Payment Plan or as part of the VIP Mentorship program are NOT eligible for this warranty. ALL SALES ARE FINAL for those clients.

B. The Guarantee:

If you meet the eligibility above and fulfill the strict requirements below but do not feel you have received fair value, the Company will issue a full refund plus an additional $995 USD cashback. To qualify, you must fulfill ALL of the following within 365 calendar days of purchase:

C. Mandatory Action Requirements (The “90-Day Sprint”):

You must complete and document the following for 13 consecutive weeks (90 calendar days):

  • Outreach Volume: Conduct outreach to a minimum of 10 businesses per day, five (5) days per week, for 13 consecutive weeks. Approved methods include cold email, DM, walk-ins, or cold calling as taught in the Program.
  • The “Daily Log” (Anti-Fraud Measure): You must maintain a single Google Doc that logs activity in real-time.
    • Frequency: You must update the doc at least twice per day (Morning plan + Evening recap).
    • Evening Log: Must include a summary of outreach conducted, tasks completed, and lessons learned.
    • Audit: The Google Doc Version History will be reviewed. If logs were “batch-entered” or retroactively populated, you are disqualified.
  • Weekly Community Updates: Once per week for the 13 consecutive weeks, you must post a summary of your progress in the designated Community Group and tag the instructor/moderator for feedback.

D. Claim Process:

  • Submission: Submit your Google Doc and request to priority@mediabuying.ai no later than 11:59 PM ET on the 365th day.
  • Verification Meeting: You agree to attend a Zoom call to review your Google Doc Version History and ad accounts to validate compliance.
  • Settlement: If approved, payment is made via PayPal/Wire within 7 business days of providing a valid tax form (W-9 or W-8BEN).

3. VIP Mentorship & High-Ticket Programs (ALL SALES FINAL)

For the VIP Mentorship program and any other offers not explicitly listed above:

  • ALL SALES ARE FINAL.
  • NO REFUNDS will be granted after the contract is signed or the deposit is paid.
  • No “Profit Warranty”: Inclusion of the “Meta AI Accelerator” curriculum within the VIP Mentorship package DOES NOT confer the “Profit Warranty” or refund rights associated with the standalone course. VIP Mentorship is a non-refundable consulting service.

4. Payment Plans & Third-Party Financing (BNPL)

A. Payment Plans are Debt:

If you select a payment plan (e.g., “4 payments of $399”), you acknowledge you are paying off a Total Contract Value in installments. This is NOT a cancel-at-will subscription. You are liable for the full balance regardless of usage.

B. Third-Party Financing (BNPL):

Any financing, loan, or “Buy Now Pay Later” arrangement (e.g., Affirm, Klarna, PayPal Credit) is a contract solely between you and the third-party provider.

  • Company Not a Party: The Company is not a party to that arrangement.
  • No Chargebacks: You may NOT use a credit card chargeback or dispute to avoid payment obligations to the third-party provider.
  • Collections: Failure to fulfill obligations to the lender may result in late fees, collection activity, or credit damage per your agreement with them.

5. Digital Delivery Policy (“The 5-Day Rule”)

To prevent “Item Not Received” disputes:

  • Deemed Delivered: Digital access is deemed fully delivered when the login email is sent to your email address.
  • 5-Day Statute: It is incumbent upon you to verify access. If you do not receive your link within five (5) calendar days, you MUST email priority@mediabuying.ai.
  • Waiver: If you do not notify us within 5 days, and our logs show the email was sent, the assets are deemed delivered. You irrevocably waive the right to file a “Product Not Received” chargeback.

6. Chargeback & Dispute Policy

You agree that initiating a chargeback or dispute for a Valid Transaction constitutes a material breach of this Agreement and intent to commit fraud.

A. Definition of Valid Transaction:

A transaction is valid if:

  • Digital access was sent (per Section 5); AND
  • You did not submit a valid refund request within the specific 60-day window (QuickStart); OR
  • You purchased a non-refundable program (VIP, Payment Plan, or failed Profit Warranty).

B. Consequences:

In the event of a chargeback, the Company will submit this Refund Policy, your checkout IP, access logs, and Google Doc Version History (if applicable) as evidence. You agree to reimburse the Company for the disputed amount plus a $50.00 administrative fee and legal costs. Fraudulent disputes may be reported to financial fraud databases (e.g., Ethoca) to protect other merchants.